At Sierra Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and use our services. By using our website and services, you agree to the terms of this Privacy Policy.

Information Collection

We collect personal information that you provide to us voluntarily through our call request form. This may include your name, phone number, email address, and any other information you choose to provide. This information is used to contact you regarding your service requests and facilitate communication for service-related purposes.

Use of Information

Your information may be used to: contact you via phone, email, or text in response to your service request; improve our services; and ensure the proper operation of our service offerings. We also use non-personal browsing data, collected through cookies or web beacons, to enhance the user experience on our website.

Sharing of Information

We may share your personal information with our trusted partners for the purpose of providing necessary operational and service needs. We do not sell or otherwise disclose personal information we collect about you, except as described in this Privacy Policy or as we notify you at the time of collection.

Legal Terms

By contacting us via phone or our service request form, you explicitly agree to: allow us and our partners to reach you for service-related purposes; acknowledge that your information may be shared with third parties as described; and waive your right to any legal action except direct negotiation regarding disputes related to our website or services.

Limitations on Liability

In the event of any claim or dispute, the maximum compensation you agree to is limited to $100. Additionally, you agree to bear your own legal fees and expenses, and any legal actions will be confined to direct negotiation.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect browsing data, which helps us improve your online experience. You can set your browser to refuse cookies, but this may limit functionality and access to certain features on our website.

Opt-Out

If you wish to opt out of future communications, you may contact us at (661) 374-0827. We will process your opt-out request promptly, although you may receive additional communications during our processing period.

Policy Changes

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website, along with an updated effective date.